it's ours.pdf (application/pdf Object) Conservative thoughts about personal data and the public service interface (tags: data VRM customer.insight information architecture) Government releases 20-page guide to using Twitter | UK news | guardian.co.uk Overview of new gov guidance on running a departmental Twitter account – and an interesting fact about Neil Williams that I did not [...]
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Links in this post require free registration at www.communities.idea.gov.uk and membership (open) of the Policy and Performance Community of Practice. The Policy and Performance community of practice July roundup Last week we held the Policy and Performance Reference Group – at a fabulous venue – and we covered some great stuff, too on involving citizens [...]
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5 Critical Lessons from a Social Media Campaign Gone Horribly Wrong : Jim Louderback Funny but insightful story of a winery's campaign gone wrong. (tags: marketing socialmedia commercial privatesector) Is Gov 2.0 the right path to dialogue with constituents? Questions and lessons from the US, including rural constituencies (like where I grew up!) (tags: us [...]
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A recent survey indicates that a slim majority of Britons support the right to assisted dying. Almost three quarters (74 per cent) of people want doctors to be allowed to help terminally ill patients end their lives, with support particularly strong among those aged 55 to 64. Six out of 10 people want friends and [...]
Categories: current events commentary |
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Having believed the weather liars, we packed the family up for a day of fun and carnival atmosphere on the South Bank. Our balmy day of bliss was blighted by a light mist and overcast skies – so we headed for Tate Modern and its vast indoor spaces. Our toddler hasn’t been to Tate Modern [...]
Categories: Family fun |
Tags: buddy, London, museum, Tate | 1 Comment »
What’s the key element of performance management in councils? It’s not PIs or targets or fancy IT systems. What in performance management actually makes a difference, improving performance across a range of services to provide appropriate, effective and value-for-money outcomes? The (long over) Performance Management, Measurement and Information project (PMMI) run by the IDeA and [...]
Categories: Communities of Practice, performance management |
Tags: event, performance management | No Comments »
Homework « Emma Mulqueeny Emma highlights two recent reports on making digital connections between citizens and government. Good summary. (tags: government data digital government2.0 data.gov engagement gov2.0 open web2.0) Hi-tech internet crime map bound for Britain – Telegraph NPIA devises "second generation" crime maps for Britain based on US examples of public crime reporting (tags: [...]
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I’m highlighting two potential sources of funding and support for councils and their partners looking to enhance services or local democratic engagement through social media. (UPDATE: Bidding workshop held 12 August – key lessons and tips here and latest news updated on 2 December) CLG’s Capital Fund The first is through the CLG’s Service Transformation [...]
Categories: socialmedia |
Tags: CLG, council, efficiency, gov2.0, LAA, local government, service transformation, social media, web2.0 | 2 Comments »
How to unlock a Persuasion Window | Customer Engagement Unit Cool blog post about persuading people to change their behaviours… (tags: behaviour.change behavioural.economics rubbish)
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Twitter Helps Southwest but Hurts Delta – Advertising Age – Digital The risks of waiting until your social media strategy is just right. (tags: twitter socialmedia casestudies marketing media social strategy PR) ManyEyes v4 Data visualisation (tags: data visualisation) Pic and Mix Mashup Training Introduction Slides for Kent's Pic and Mix data mashup work, good [...]
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