Building perfectly open websites

Today I spoke at a SOCITM conference on Building Perfect Council Wesbsites.  The title’s a bit funny, I think. Perfection is an impossible goal. But the great thing about the web is that you can keep on perfecting.  Maybe they should have called the event building better and even better websites, but I suppose that [...]

Some really useful ideas for local data and a free event

This Friday Local DirectGov will be hosting the Really Useful Data event (1 July 2011) at the Department for Communities and Local Government in Central London. The event has just sold out – but you can still shape the day!  UPDATE: A few additional tickets have JUST been made available. Sign up now. Or find [...]

Save the Farm: Five tips for a fab social campaign

This week I took my son to Deen City Farm. It’s one of a small number of city farms spread across London, helping little kids tell the difference between a sheep, a cow and an alpaca. I jest a little, because I’m a country girl. But I remember taking a university friend from Philadelphia up [...]

Performance managing your social media: Part 1

Measuring the effectiveness of your social media effort: Or answering the really tough questions from people who are a little bit nervous about social media. At the recent LocalGovCamp, I was asked to present a session on performance management for social media.  This is a little like performance managing telephone use. Yes, you can measure [...]

Making hacks and collaborative development days really useful

Hack days are proliferating. These are collaborative events designed to turn open data into useful things.  Getting a bunch of developer talent into a room and writing some code which will deliver a working prototype by the end of a day or two-days.  They may be attached two a wider event, like Local by Social [...]

It’s the network

The other night my sister-in-law was visiting.  She and my husband are in the same trade – tertiary education – so naturally they spend a lot of time talking shop.  The internal politics, the slipping standards, and the cheating. Oh, the cheating!  Or plagiarism. Or sloppy referencing.  Or as seems particularly popular these days, just [...]

Is this the summer of social? June SocMed CoP roundup

Is this the Summer of Social?? How have you been using social media in local public services? Submit your example here or take a look at what other people are doing. Moving on, need help now! Ok, I’m off to pastures new!   If you haven’t already seen my announcement, take a gander at what I’ll [...]

It may come as no surprise

It’s been a rough old seven months or so.  Don’t let anyone ever tell you that navigating a major organisational restructure is a walk in the park. And no matter how much you were expecting it, seeing your job title on the list of deleted posts comes as visceral punch. I believe that I’ve done [...]

May flowers: the social media CoP roundup

Some exciting stuff going on right now! Baroness Hanham from the Department of Communities and Local Government is hosting an online discussion on how councils and the voluntary sector can work more closely together. Has there been enough in the mix about digital collaboration? Runs through the 26th – check it out. Representatives from DemenShare [...]

Better working between the public and voluntary sectors: an online convo with Baroness Hanham

How can councils capitalise on the strengths of the voluntary sector to transform public services?     From 24 to 26 May, Baroness Hanham is participating in an online seminar where we will explore how councils can capitalise on the strengths of the voluntary sector. “The innovation and enthusiasm of the voluntary sector is essential [...]