Posts belonging to Category socialmedia

Building perfectly open websites

Today I spoke at a SOCITM conference on Building Perfect Council Wesbsites.  The title’s a bit funny, I think. Perfection is an impossible goal. But the great thing about the web is that you can keep on perfecting.  Maybe they should have called the event building better and even better websites, but I suppose that [...]

Some really useful ideas for local data and a free event

This Friday Local DirectGov will be hosting the Really Useful Data event (1 July 2011) at the Department for Communities and Local Government in Central London. The event has just sold out – but you can still shape the day!  UPDATE: A few additional tickets have JUST been made available. Sign up now. Or find [...]

Save the Farm: Five tips for a fab social campaign

This week I took my son to Deen City Farm. It’s one of a small number of city farms spread across London, helping little kids tell the difference between a sheep, a cow and an alpaca. I jest a little, because I’m a country girl. But I remember taking a university friend from Philadelphia up [...]

Performance managing your social media: Part 1

Measuring the effectiveness of your social media effort: Or answering the really tough questions from people who are a little bit nervous about social media. At the recent LocalGovCamp, I was asked to present a session on performance management for social media.  This is a little like performance managing telephone use. Yes, you can measure [...]

Is this the summer of social? June SocMed CoP roundup

Is this the Summer of Social?? How have you been using social media in local public services? Submit your example here or take a look at what other people are doing. Moving on, need help now! Ok, I’m off to pastures new!   If you haven’t already seen my announcement, take a gander at what I’ll [...]

Re-connected: help us re-publish Connected Councillors

A week is a long time in social media. A year is an eternity.  Yet I still pretty much stand by what I wrote in Connected Councillors: a guide to using social media to support local leadership, which was published just over a year ago. So why do it over again? Well… things have changed [...]

Wot No Books and Protest 2.0

Using online tools to turn protest into solution.

Local gov blogging – ideas for you

Thirty-five ideas for public sector blogging.

Five (grim) predictions for 2011

Five predictions for open local government in 2011 that I really hope don’t come true.

Local by Social Midlands – a massive idea jam

Coming off a week of the Local by Social online conference, we rolled straight into the first Local by Social regional event.  It wasn’t just hosted by Coventry council, it was hosted by the good people of Wood End – an estate in the North East of Coventry – its reputation described by its own [...]